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2 Comments Beluga continue their bizarre service

Article written by the awesome Sean Lloyd on the 18 Aug 2008

Following on from THIS post by Chris over at iMod, we were to experience the very worst of Beluga yesterday.

After bending Saturday out of shape at Bishops (More on that later), I could hardly eat the whole of yesterday due to my stomach feeling like a cement mixer. Hanging like the Mona Lisa, some of the girls decided we should hit Beluga for half price sushi. Which was a great idea after Saturday shattered our wallets as a truck load of alcohol was bought, and consumed. All in me!

Anyway, we arrived at Beluga yesterday at 4pm, where I was met by three girls. Luckily two more guys arrived, otherwise I would have looked like the gay best friend. Not ideal when I’m trying to score supermodels.

So our waiter Dave took our orders and we waited…and waited…and waited. Then another waiter arrived and said he was taking over from Dave, but bizarrely, Dave was still around, just serving other tables. After waiting over an hour for sushi for six people, I strolled over to the manager to see if our chef was maybe not still catching the fish in Norway, and harvesting the rice in India. I also thought he might have taken a quick jog to Clifton to get some seaweed.

The manager assured me that everything would be taken care of, and he said it was strange that our order took so long because it was not busy at all.

I then went back to our table, we poured some soy sauce into the bowl vibe, and out came a fruit fly. Awesome. I’m not too stressed about that though, as it’s hardly going to kill me. I partied at Tin Roof in the day so my immune system is like an iron wall.

Then we realised that both of the bottles of soy sauce were the low sodium variety, but one had a red cap (Indicating regular soy sauce) and the other had a green cap (Indicating low sodium) Both bottles stated low sodium. Now this isn’t too much of a problem, and I’m not one of those tools who complains about these minor details, but sometimes it’s the attention to detail that turns a place from good into great.

So our sushi eventually arrived, we smashed it down, and when the bill came we had been given R100 off, plus one or two free Cokes (Cola, not cocaine).

Which is cool, but I still can’t understand why Beluga is slipping like this. Word spreads quickly in Cape Town of bad service, and while I will still go back to Beluga, you can’t offer service like that to international visitors.

Anyway, I’m sure we will be back soon to see if things have been corrected.

Click HERE for the Beluga website.

Sean Lloyd

Editor

2 Comments

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Chris M Website Reply

Some friends of mine went to Beluga the other evening and had brilliant service and very good food, so ye, seems like things are very up and down on the Beluga front!

Sean Lloyd Website Reply

Yeah as I say I’m not going to stop going there, as I dig the vibe at Beluga! But hearing of two stories like this within three weeks is a bit weird. Food is always awesome there though.

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