You might recall the review I did on my current phone(It won’t be current for long if it keeps playing around) Anyway, I took the phone back, about four days later it was ready, and I was happy.
The invoice says “Not charging/intermittent/charger/short battery life.”
Then it says that they replaced the battery at a total cost of R270 and a few cents. Obviously it cost me nothing because it was under warranty.
Well then…what do I have to say about this?
The battery still lasts only two days! Most times I charge it, it actually lasts slightly under two days.
So let me take a guess here. Vodacom initially found that the battery indeed did need replacing. So there WAS something wrong with the battery. Now I supposedly have a new one. But what are the chances that two batteries in a row are faulty?
Let me take another guess and say that Vodacom think I am a complete idiot, and they did not replace the battery.
I’m not accusing them of not replacing the battery and then saying they did. But I am suspicious.
Contrary to popular belief, I don’t have all day to drive back and forth to Canal Walk to get my phone fixed. Nor do I enjoy driving to Canal Walk, standing in queues and battling with Vodacom.
I will take the phone back during the week, and then see what happens this time.
Vodacom, you don’t want to mess with the bull.
Because you’ll get the horns.
Sean Lloyd
Editor
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